Property Management
Commercial HVAC experts.
We’ve delivered reliable, cost-effective heating, ventilation, and air conditioning (HVAC) solutions across western Canada since 1968. Even with over 50 years of expertise, we still innovate and lead our industry.
We service all commercial building sizes, ranging from independent stores and offices, to plazas, office towers, and shopping centers. Our expert engineers, project managers, estimators, and certified tradespeople work with you to understand your needs and deliver solutions to fit your scope and budget.
What can Gateway do for property management teams?
We help you work smarter, not harder.
Stakes are high when you manage buildings, facilities, and real estate portfolios. There’s no room for unnecessary operating expenses.
Vacant property costs add up—especially when you multiply lost revenue by each property in your portfolio. Reducing your vacancy rates starts with occupants’ safety and comfort in your space. That’s where we come in.
We help property management teams with all your HVAC, ductwork, and mechanical needs. That includes designing, building, installing, servicing, and maintaining HVAC and ductwork systems—as well as replacing, retrofitting, and expanding existing ones.
Our service offerings include:
- 24/7/365 emergency service,
- Design-builds and design-assists on new developments,
- Rebuilds, retrofits, and overhauls on existing systems and components,
- Property management assets like before-and-after service videos, flexible maintenance hours, remote monitoring, and
- Customizable preventative maintenance programs suited to your needs and budget.
Property Management FAQs
Our team lives where we service—so we understand what that means for your mechanical and HVAC equipment.
Whether it’s -55°C (-67°F) in Fort McMurray, 41°C (105.8°F) in Kelowna—or just the typical 80°C annual weather swings of the Canadian prairies, we live here.
That’s how we’re able to design-build, design-assist, and service mechanical and HVAC (heating, ventilation, and air conditioning) equipment to fit your property’s needs and local climate. Seasonal maintenance is one of our core offerings, because we know this helps ensure your equipment’s longevity and your overall business success. We help you ensure your equipment is optimized for season-specific use and winterized properly for year-round use.
We also offer added protection with remote monitoring systems.
Modern operations need modern tech solutions, like smart controls and offsite connectivity. For example, if you have a large portfolio with buildings in several cities, an internet-connected Building Automation System (BAS) can unite them to give you centralized control. You can monitor each property’s stats in real time, right down to CO2 levels and temperature. And you can program safeguards to automatically kick in if there’s a problem—like increasing ventilation if there’s not enough fresh air.
You can track our service calls remotely.
We create before-and-after service imaging and videos for our clients using Video Recording Technology (VRT). This is especially popular for our larger customers with head offices in other cities. This means we dispatch our service team straight to your equipment, yet you can remotely track the work we performed for you. This also helps create a seamless, non-contact experience for your onsite personnel.
We can help you plan upcoming capital expenditures.
Balancing operations budgets is challenging enough—without line items for obscure-sounding equipment.
Our expert team can help you plan your capital expenditures to budget for upcoming mechanical expenses. We’ll assess what renovations, equipment changes, and services need to be completed—and work with you to prioritize these according to your annual budgets.
Planned routine maintenance typically costs less—especially when dealing with predictable supply chain delays.
If you’ve ever been stuck in a “fix-it-at-all-costs” scenario, you know exactly what we’re talking about. With global supply chain delays compounding wait times, planning routine maintenance is now even more important than ever.
We aim to reduce service call impacts on your clients.
Tenants in managed properties expect an effortless experience. When you need something fixed, you need a team that reduces the impact on your clients as much as possible. Whether we’re completing a renovation or providing service and maintenance, we’re able to work at hours that suit your needs and don’t interfere with daily operations.
We know downtime isn’t an option for successful, efficient businesses.
Our preventative maintenance programs can reduce the number of service calls by aiming to identify and correct issues before they happen.
You’ve invested in your equipment, so routine maintenance helps that equipment remain at peak performance and ideally exceed its projected lifespan. Our team of licensed HVAC technicians service, repair, and maintain all makes and models—regardless of who installed it.
We install and service all the following heating, ventilation, and air conditioning (HVAC) equipment—and more!
A wide range of HVAC systems, including:
- Central heating and air conditioning systems,
- Chilled water systems,
- Energy efficient systems for lower operating costs,
- Heat recovery ventilation systems (HRVs),
- Industrial & commercial grade de/humidification systems, and
- Split and multi-split systems (including ductless options).
Monitoring systems:
- Building Automation Systems (BAS),
- Digital control systems, and
- Gas & leak detection systems for refrigerants.
Air conditioning units and components:
- Air handling units (AHUs), including
- Makeup Air Units (MAUs), and
- Rooftop units (RTUs).
- Boilers
- Chillers
- Compressors (including compressor rebuilds)
- Condensers
- Cooling towers
- Ductwork and air movement systems
- Evaporators
HVAC adjustments to improve comfort and temperature consistency, such as:
- Adding HVAC controls,
- Changing HVAC zoning (relocating and adding thermostats), and
- Adjusting thermostats and air flow (air balance, dampers, ducting)
Pssst: Don’t see the item you’re looking for here? This is only some of the equipment we routinely install and service. Get in touch today to learn how we can help with your commercial building’s needs!
By using better components, our systems operate more efficiently. More efficient heating, ventilation, and air conditioning (HVAC) systems mean more than “just” a smaller carbon footprint. More efficient systems also mean:
- Energy savings,
- Longer component lifecycles, and
- More comfortable, consistent temperatures.
Canada has higher and lower temperature extremes than most countries, so our buildings must compensate for those extremes. That makes for costly energy bills, so if you’re currently postponing necessary HVAC upgrades, there’s a few things you need to know.
First, retrofitting or modifying existing systems can greatly reduce your energy consumption. Second, there may even be rebates available in your area for businesses reducing their energy emissions.
We all love saving money, and that’s even more satisfying when investments contribute to a sustainable future.
Turns out it’s not just about pleasing fussy people.
The people at Harvard have been studying how to make healthier buildings for over 40 years. They list temperature as one of the nine foundations of a healthy building. Temperature often compounds other indoor environmental problems—for example, high temperatures increase building material off-gassing, releasing irritating and toxic chemicals, like volatile organic compounds (VOCs) into the air.
Many people only consider temperature in terms of comfort, but it also directly affects productivity. If your temperature is outside the optimal range of 20–26°C (68–79°F), for every 0.5°C (1°F) away from comfort, productivity decreases by 2%. So, for every degree away from comfort, if you take the average Canadian hourly wage, then a 2% drop in productivity can cost a business $4,200/year/person.
We value our customers’ and employees’ safety above all else. Our commitment to safety is one of our core values and we have the certification and training to back that up.
At Gateway, we also strive as hard to maintain your facility as we would our very own.
Here’s what you can expect from our team. At Gateway, we:
- Continuously audit and improve our safety program
- Are vendor-trained for specialized equipment
- Have the knowledge, experience, and training required to successfully complete work in any facility
- Ensure all team members pass full security background checks
- Are COR (Certificate of Recognition) certified throughout Alberta, British Columbia, Manitoba, and Saskatchewan
Need better indoor air quality in your managed property?
That’s what we do.
Improving indoor air quality can improve occupant health and experience—in addition to performance and productivity.
As a full-service HVAC (heating, ventilation, and air conditioning) company, our indoor air quality experts can help you enhance your occupants’ sense of safety and comfort while in your space—which ultimately helps reduce employee and tenant turnover rates.
Our indoor air quality offerings include:
- Our FREE article Indoor Air Quality: Everything You Need to Know and More
- A FREE online self-assessment tool with personalized recommendations for you
- Additional resources for businesses and those managing facilities, buildings, and spaces:
- FREE 15-minute no-obligation indoor air quality consultations for businesses
- Indoor air quality testing
- An Air Quality Awards program for eligible businesses to publicly demonstrate your air quality leadership
What if something goes wrong?
Emergencies happen at managed properties. That’s why we have 24/7/365 on-call support. We know an emergency means you need us there now, not the next day. We respond quickly—and our processes will ensure you receive the continuity, rapid diagnostics, and resolution you need.
Call 1.800.414.4929 for emergency service.