Grocery Stores & Supermarkets

Our grocery store refrigeration experts can help you reduce energy costs, food safety risks, and lost product. We design-build and service commercial refrigerators, freezers, and coolers—including walk-in coolers, display fridges, refrigerated cases, and deli fridges.

We’re also a full-service heating, ventilation, air conditioning, and refrigeration (HVAC/R) company. That means our indoor air quality experts can help improve your customers’ safety and shopping experience—helping you to attract customers and encourage repeat visits.

We know grocery store refrigeration.

We’ve served independent, regional, and national grocery chains across western Canada since 1968.

We deliver reliable, cost-effective solutions and maintenance to improve customer experience, reduce waste, and improve food safety. Our engineers, project managers, estimators, and certified tradespeople will work with you to understand your needs and provide solutions to fit your scope and budget.

What can Gateway do for you?

We can help you with all your HVAC, ductwork, and grocery store refrigeration needs.

That includes designing, building, installing new HVAC, ductwork, and refrigeration systems—as well as servicing, maintaining, retrofitting, and expanding existing ones.


Our service offerings include:

  • 24/7/365 emergency service
  • Chiller rentals
  • Customized preventative maintenance programs designed for your needs and budget
  • Energy efficient solutions
  • Infrared thermography, diagnostic assessments, and vibration analysis
  • Refrigeration compressor rebuilds

You deserve a better grocery store refrigeration system.

We’re a comprehensive team with all the mechanical trades under one roof. Our extensive design-build and design-assist experience means our team works with you to understand your project needs and deliver a plan that’s right for you.

That’s why our energy-efficient systems exceed industry standards. We custom design and build refrigeration systems to suit your specific needs.

We prioritize:

  • Reliable systems and better diagnostics that simplify upkeep,
  • More efficient systems that reduce energy consumption and costs, and
  • Better sensors to restrict waste, costs, and dangerous leaks.

Our grocery store refrigeration systems exceed industry standards, with:

  • Precise and consistent temperatures,
  • Reliable and easy to maintain systems,
  • Reduced costs from fewer service calls,
  • Lower power consumption, and
  • Environmentally responsible engineering

Whether it’s load calculations, equipment selection, walk-in cooler/freezer design, vendor recommendations, electrical requirements or control systems, Gateway Mechanical has the knowledge and experience necessary to provide a custom turnkey solution to fit your budget and scope.

Grocery Store Refrigeration & HVAC FAQs

By using better components, our systems operate more efficiently—which pays off in energy savings, component lifecycle, and carbon footprint.

Refrigeration and energy costs are a major part of any supermarket or grocery store’s operating budget. We all love saving money, and that’s even more satisfying when investments contribute to a sustainable future.

Retrofitting or modifying existing systems can reduce your energy bills. There may even be rebates available in your area for businesses reducing their energy emissions.

We install and service all of the following grocery store refrigeration equipment—and more!

A wide range of merchandising & display solutions:

  • Commercial refrigerators, freezers, and coolers
  • Display fridges, freezers, and deli fridges
  • Refrigerated cases
  • Walk-in coolers & freezers

Monitoring systems:

Grocery store refrigeration systems:

  • Chilled water & glycol systems
  • Commercial CO2 & freon compressor plants
  • Flooded & direct expansion systems
  • Freezer floor frost prevention systems
  • Heat recovery systems
  • Hydro-cooling & vacuum cooling systems
  • Low-charge multiplex systems
  • Low global warming potential (GWP) refrigerant systems
  • Multiplex dry expansion configurations
  • Process chilling & blast freezing
  • Refrigeration compression systems
  • Secondary loop systems

Grocery store refrigeration components:

  • Chillers & condensers
  • Cooling towers
  • Variable speed exhaust fans
  • Industrial & commercial dehumidification
  • Insulated panels for cold storage facilities

Pssst: Don’t see the item you’re looking for here? This is only some of the grocery refrigeration equipment we routinely install and service. Get in touch today to learn how we can help with yours!

We sure can!

Best thing for grocery stores working with heating, ventilation, air conditioning, and refrigeration (HVAC/R) specialists?

Not only do we rock farm-to-table refrigeration processes, we also really know ventilation, indoor air quality (IAQ), and thermal comfort!

As a full-service HVAC/R company, our indoor air quality experts can help you enhance your customers’ safety and shopping experience—which helps attract new shoppers and encourage repeat visits.

Our indoor air quality offerings include:

Navigating grocery store refrigeration options can be daunting. Our goal is to keep it simple for you.

For decades we’ve created systems that are cost-effective, energy-efficient, durable, and easily serviceable.

We’re proficient with all refrigerants from CO2 to R404A. We can even help with R22 (freon) retrofits if you’re ready to convert your equipment to a more sustainable and economically viable option.

Most importantly though, we’ll work with you to understand your needs and recommend options that work for you.

We value our customers’ and employees’ safety above all else. Our commitment to safety is one of our core values and we have the certification and training to back that up.

At Gateway, we also strive as hard to maintain your facility as we would our very own.

Here’s what you can expect from our team. At Gateway, we:

  • Continuously audit and improve our safety program
  • Are vendor-trained for specialized equipment
  • Have the knowledge, experience, and training required to successfully complete work in any store
  • Ensure all team members pass full security background checks
  • Are COR (Certificate of Recognition) certified throughout Alberta, British Columbia, Manitoba, and Saskatchewan

And remember, grocery stores can’t afford downtime.

You’ve invested in your equipment and inventory.

Our preventative maintenance programs aim to protect that investment by keeping your equipment at peak performance and ideally exceeding its projected lifespan.

Our team of licensed heating, ventilation, air conditioning, and refrigeration (HVAC/R) technicians service, repair, and maintain all makes and models—regardless of who installed it.


Maintenance matters in food retail.

Failing grocery store refrigeration systems:

  • Reduce inventory,
  • Affect customer choice,
  • Increase food waste and lost product,
  • Decrease profitability,
  • Negatively impact customer experience, and
  • Increase food safety concerns. ­


Proper maintenance supports commercial refrigeration by keeping everything running smoothly—and keeps the cold stuff cold.

If one moving part in a refrigeration system stops working, it can spoil all inventory in the affected unit. Replacing product and repairing any damaged parts costs more time and money than just keeping equipment operating as planned.

Downtime isn’t an option for successful, efficient businesses.

Active monitoring, preventative maintenance, and 24/7/365 service availability across western Canada means we’ve got you covered.


Reduce service call impacts on your customers.

Grocery stores are activity hubs where customers expect an effortless experience.

When you need something fixed, you need a team that reduces the impact on your customers as much as possible. Whether we’re completing a renovation or providing service and maintenance, we’re able to work at hours that suit your needs and don’t interfere with daily operations.

Even better? Our preventative maintenance programs can reduce the number of service calls by aiming to identify and correct issues before they happen.


Add protection with active monitoring systems.

Modern operations need modern tech solutions. Grocery store automation is more than just checkout efficiency—it also means smart HVAC/R (heating, ventilation, air conditioning, and refrigeration) controls and offsite connectivity. When you work with us, you’ll even have the added convenience of tracking work orders, on demand.

Talk to our team today about Building Automation Systems (BAS), remote temperature monitoring, alarms, and preventative maintenance. We aim to help you work smarter, not harder.


What if something goes wrong?

Emergencies happen. That’s why we have 24/7/365 on-call support. We know an emergency means you need us there now, not the next day. We respond quickly—and our processes will ensure you receive the continuity, rapid diagnostics, and resolution you need.

Call 1.800.414.4929 for emergency service.

Contact our expert team today for a FREE no-obligation consultation


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